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Prescription Changes from February 2020

All prescriptions will now be processed electronically

This helps save the NHS money and helps us to help you better.

For more information visit our prescriptions page entitled EPS or click on the link below

Changes to how we process your prescriptions information for patients




Moordown Medical Centre



72-hours notice for prescription requests


From the 1st of September 2019 we will be moving from 48 working hours’ notice for all prescription requests to 72 working hours’ notice.

This is not a decision we have taken lightly as the practice has always tried to ensure its prescriptions are ready for patients within forty-eight working hours. However, demand for our services is at an unprecedented level and as patient safety is at the heart of everything we do we have decided to make this change. We do hope you will understand this change to our system to give us an extra working day to ensure we comply with local and national safety standards.  

Please note the practice will be closed for staff training on the following dates: 

21st January 2020 from 15.30pm to 18.30pm


If you have an urgent medical problem during this time, please contact 111.  This is not a repeat prescription service.

  Take our Friends and Family Test 

 How likely are you to recommend our practice to friends and family if they needed similar care or treatment? Please click on the patient survey above and let us know.......

In December 2019 the following results were received:

81% (214 respondents) of patients stated that they were extremely likely to recommend us

12% (31 respondents) of patients stated that they were likely to recommend us

2% (6 respondents) of patient stated they were neither likely nor unlikely to recommend us

2% (4 respondents) of patient stated that they were unlikely to recommend us

3% (8 respondents) stated they were extremely unlikely to would recommend us

0% (1 respondent) stated they didn't know if they would recommend us 

 Thank you for your continued support in providing this feedback to us.


About the Friends and Family Test

(NHS Friends and Family Advert)

Friends and Family Test

About the Friends and Family Test

About Us

Moordown Medical Centre provides the highest quality healthcare to patients in the Bournemouth area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

Online Access

You can book appointments or request a repeat prescription on-line. If you do not have a User name or Password, please contact the surgery.  If there are any problems with this system, please tell us about them.

Please click here to book an appointment or request a repeat prescription online (if you do not have a Username or Password, please contact the surgery).

(Site updated 23/01/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website