You don't always need to see a GP.........

General practice is facing unprecedented pressure. Demand is exceeding capacity, patients are facing longer delays and abuse in practice is rising as a result.  We are working hard to meet the increased demand in the area.  We are sorry that our waiting times may be longer than you are used to, but help us to help you, by choosing the right person for your problem at the right time.  You don't always need to see a GP.

Please take a few minutes to look at the following video by clicking on the link...


You don't always need to see your GP


Opening Times

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NHS Friends and Family

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Enhanced Access Clinics

We’re here for you.

We are pleased to inform our patients that we will be offering some of our services at evenings within the Primary Care Network based at East Way Clinic. (BH8 9PU)

Where appointment slots are available after 5pm we will be prioritising those patients who have an urgent need or require same day consultations.

Outside of our opening hours

If you require urgent care for something that is not life-threatening please use 111.nhs.uk or call 111.

If you or someone you are with is in a life-threatening situation, don’t hesitate – call 999 and ask for an ambulance.

Hospital Waiting Times

Please click on the following link to find out more about hospital waiting times in the area.

My Planned Care gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery. This includes giving you information about waiting times at your hospital and other supporting and local services while you wait.

This site is updated weekly and can be viewed by anyone, which means you, your family or carer as well as your NHS team can all see the latest information.

Your hospital team will be in touch with you as soon as they can. If you are looking for an update, please check this website before contacting your hospital or GP as the surgery has no influence over waiting times.


Friends and Family Test Results

In June 2023, we received 5 responses to our Friends and Family Test.

5 Patients rated our service "Very Good"