Please choose the right healthcare service in Dorset

NHS services in Dorset continue to be under extreme pressure.

If you’re unwell and are unsure about where to go, visit 111.nhs.uk or call 111. Please be patient and choose the right care.

Get the right treatment, in the right place, at the right time.

At this very busy time, your 111 call may take a little longer to answer than usual but staff will get to you as quickly as possible. Thank you for your patience.

For ongoing or non-urgent concerns please contact your local pharmacist or GP practice.

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

Thank you for your support.

We’d also like to thank our hard-working teams who are working incredibly hard to care for those in need.x/v

Please use our E-consult service for all non-urgent problems. 

Pharmacies can help with minor illnesses such as coughs and aches and pains, they can also help you get the care you need if symptoms suggest something more serious.

Please don’t go to your local pharmacy if you are showing symptoms of COVID-19 – visit 111.nhs.uk. In common with the rest of the healthcare system, pharmacies are currently under huge pressure, working round the clock to make sure customer get the medicines they need, so please be patient if you are required to wait and please observe social distancing guidance.

To find your nearest pharmacy along with opening times visit www.nhs.uk/service-search/find-a-pharmacy/

COVID VACCINE

You may have heard that we are involved in the first wave of the COVID-19 vaccination programme. Eligibility criteria are determined by NHS England and we do not have any discretion to invite patients outside this. Please do not contact the surgery to ask if you can be considered for early vaccination as this is not something about which we have any discretion. If you have not been invited yet you will be invited at the appropriate time depending on your level of risk and availability of the vaccine, the full roll-out of the vaccine is likely to take many months. 

We are now starting to gradually call our patients from the age of 59 years and under. We appreciate these age groups will be working and not always able to take calls. With this in mind we are using our online booking system for your COVID vaccines. When we reach your age groups you may receive a text invite with a link to our online booking system for you to choose the date and time of your appointment. We are using it to make it easy, convenient and efficient for you to book your appointment.

We wanted to make you aware of this service and to confirm it is genuine.

If you would like further information on why you will need to wait for your vaccine, please click here. 

If you would like to know more about the vaccine, please click the links for information about the COVID-19 vaccine. The list of reasons why you might not be able to have the vaccine is very short but is shown here. There should be no reason for you to need to contact the surgery to check if or how these criteria apply to you as they are very specific.

The following information leaflet may help you answer any questions you may have relating to the vaccine and our vaccination programme.

Patient FAQ re Covid Vaccination

Please continue to abide by all the social distancing and hand hygiene guidance which will still save lives even if you have had the vaccine- now is not the time to let our guard down.

 Please note GP's do not have access to book covid testing, please refer to the national website below:

https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-have-coronavirus/

OR

Call 119 to get a test if you have problems using the internet.

LONG COVID

Increasing medical evidence and patient testimony is showing that a small but significant minority of people who contract Covid cannot shake off the effects of the virus months after initially falling ill. Some estimates suggest that 10% of Covid patients may still be experiencing symptoms more than three weeks after infection, and perhaps 60,000 people could be suffering from long covid symptoms after more than three months.

For help and support please visit https://www.yourcovidrecovery.nhs.uk

If you have been specifically asked to attend the surgery for an appointment:

 Please help us to keep everyone safe by:

• Sticking to your given appointment time to minimise waiting times and maintain social distancing.
• You must wear a face mask
• Please use hand sanitiser as directed

• You must NOT attend if you are feeling unwell with Covid symptoms or you are isolating because you have been in contact with someone else who has tested positive to COVID.

• Thank you for reading this information and thank you for supporting your GP surgery during this time.

COVID UPDATE- Changes from 15th June 2020

From the 15th June, it will become compulsory to wear a face covering when attending the surgery.  To ensure the safety of all patients and staff, we are asking that face coverings must be worn for all face to face appointments at the surgery from now on.  Please put on your face covering outside before entering the building.  Do not enter the surgery until the GP, Nurse or  Healthcare Assistant has advised they are ready to see you. 

Wearing a face covering helps to reduce the spread of coronavirus from anyone who is infected but aren't yet showing any symptoms.  This face covering could be a scarf, bandana or homemade mask. 

We are also asking that patients come in for their appointments alone, where possible to further reduce the risk of any infection being spread.

Help us to keep all our staff and patients safe!

Please see the Covid Information Guide for further COVID information.

++++ Please note the GPs will not be issuing any letters or certificates for exemptions of wearing a face covering on public transport or in shops.  The government website details the guidance for exemption to the mandatory requirements.  Please click on the link below for further information.++++++

Face Mask Government Guidelines and information  or you can produce your own exemption card from the Keep Safe Website below
https://www.keepsafe.org.uk/card

**We are pleased to announce that we are now accredited as a Veteran Friendly Practice.**

  Take our Friends and Family Test 

 How likely are you to recommend our practice to friends and family if they needed similar care or treatment? Please click on the patient survey above and let us know.......

In January 2020 the following results were received:

83% (271 respondents) of patients stated that they were extremely likely to recommend us

11% (39 respondents) of patients stated that they were likely to recommend us

1% (4 respondents) of patient stated they were neither likely nor unlikely to recommend us

1% (2 respondents) of patient stated that they were unlikely to recommend us

3% (10 respondents) stated they were extremely unlikely to would recommend us

1% (3 respondent) stated they didn't know if they would recommend us 

 Thank you for your continued support in providing this feedback to us.

About the Friends and Family Test

(NHS Friends and Family Advert)

Friends and Family Test

About the Friends and Family Test

Online Access

You can book appointments or request a repeat prescription on-line. If you do not have a User name or Password, please contact the surgery.  If there are any problems with this system, please tell us about them.

Please click here to book an appointment or request a repeat prescription online (if you do not have a Username or Password, please contact the surgery).

Please click on the link below for 'A Survival Guide for Parents'

A Survival Guide for Parents