Carers Advice

Are You Caring for Someone Who Has a Long Term Health Condition?

If so, please let our Carers Lead, Annette Hatt know.  We may be able to give you important help and advice.  It will be helpful to the doctor to know that you are a carer, as it may affect your own health and treatment. You can use the online form opposite to register.

When you tell us that you are caring for someone we will place your details on our Carer’s Register so that practice staff are aware you are carer.  We will not share this knowledge with anyone else unless you tell us that we can.  We may be able to offer you other services to help you care for your own health. 

We will try to help you if your caring responsibilities mean that you have difficulties attending appointments. 

Register a Carer

If you are giving regular and substantial help to the person that you care for, you may be entitled to a Social Services Carers Assessment.  The assessment gives you advice and information. 

You and the person that you care for may be entitled to practical help and support.  Contact the Social Services Department where the cared for person lives to ask for an assessment.  This is a free service. 

If the cared for person lives in Poole contact: 01202 633902 Social Services Help desk 

If the cared for person lives in Bournemouth contact: 01202 454979 Care Direct or email

Free, local confidential advice for carers contact: Help and Care Carerslink 0845 450 0418 

Benefits advice for Carers/Cared for person:
Aged 60+ 0800 991 234
Under 60  0800 055 6688

There is also a Carers Information Service (CRISP) which offers resource information and support.  Its purpose is to keep carers and their families informed of news and events.  

Please contact this service on 01202 458204 for more information

For information on Carers Support Groups in Bournemouth, please click on the link below:

Carers Groups Information

CRISP- Carers Resource Information Support Programme

Please click on the link below to access the latest Carers newsletter.

Carers Newsletter Feb 2021


This is a service based in Moordown close to the surgery run by BCP council, which offers opportunities for clients and carers to come and participate in a range of activities and enjoy the company of others.  They specialise in providing specialist facilities for local residents with dementia and their carers.  Find out more by clicking on the following link Tricuro or phoning 01202 797888.

Young Carers

Young Carers are young people under 18 who provide care for another person.  This care can include practical or emotional support and if you are a young carer, you probably look after one of your parents or care for a brother or sister.

Everyone's situation is different but there is help and support for you as a young carer, please let any member of the Moordown Team know you are a young carer- we are here to help.

Local opportunities

If you are a Young Carer and aged 11 or over, there is a weekly session where you can go to get time out, meet other Young Carers and get involved in fun activities.  They offer the following offer weekly sessions:

  • Henry Brown Youth Centre, West Howe- Monday's 5pm till 6.30pm and
  • Muscliffe Youth Centre- Wednesday's 4.30pm till 6.30pm.

For information click on the link below: or you can contact the Bournemouth Youth Service, who runs the Bournemouth Youth Service on

01202 451100 or email on  You can look in their directory for groups and services offering advice and help to people who are carers.  They may also be able to help with short breaks for you and inform you about fun activities where you can meet people in similar situations.

There are a number of national websites and organisations that provide information and advice to Young Carers. (Please also see our Young People section on our Website) See below for links:

About Young Carers About Young Carers 

NHS Being a Young Carer- NHS Being a Young Carer- Your rights

Carers UK- Young Carer Assessments Carers UK Young Carers Assessments

Young Adult Carers

There is  a new young adult carers employability programme that is launching with MYTime Charity.

The programme will work with young adult carers aged 18-25, to support them into education or employment. If you are looking to get back into work or education they can help you.

Contact or on 01202 710701 for more information on this project or click the link below.

My Time Young Carers

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.  

Telephone: 020 7378 4999


Carers Uk have produced a booklet "Looking after someone" which is information and support about carers in England.

To download a copy of this booklet, please click on this link.  

BCP Adult Social Care Information- My Life My Care....

My life my care website has information about services available in factsheets which you can download.  Please click on the link My life my care website to access the factsheets.

If you are unable to access you can contact Adult Social Care Contact Centre on 01202 123654 for copies or email .

For those who are deaf, have hearing loss or who are speech impaired, please text phone 07747 757570


Respite care is support provided to the person who is cared for the carer can have a break from their caring role.  Additional care may be provided to the cared-for perosn in their own home or a residential care placement may be arranged for them.

A carers asssessment must be undertaken to determine whether a carer is eligible for funded support.  The entitlement, and amount of respite will be considered as part of the assessment. Financial criteria may apply.  Contact 01202 123654 for more information or Text Relay 18001 01202 633902. Alternatively email

Carers Support Group

Bournemouth Central Primary Care Network is proud to announce that it is starting a new Carers Support Group.  This will commence in January, on Wednesday 25th Jan 2023  from 6pm – 7.30 pm. The first one will be to chat about what people would like from the group.  

No need to book- just pitch up!  Refreshments and biscuits will be provided.

Click here to view the flyer


Launch of new hospital Carer Passport across Dorset

Hospitals across Dorset have come together to create a new hospital carer "passport".  The aim of this passport is to help ensure carers are easily recognised and supported with their stay in hospital. The passport clearly identifies carers when their cared- for person is admitted to hospital and for staff to welcome, involve and support carers while also helping them to understand the needs of the cared-for person throughout their hospital stay. 

The carer passport scheme at UHD includes:

  • Flexibility with visiting times
  • Inclusion with care
  • Inclusion to assist with mealtimes
  • Involvement in discussing and planning for discharge
  • Access to information about patient care (with relevant consent)


For further information ring UHD's carer support service on 0300 019 8714 or email